Support
The Networth Asset management support desk are not just experts in systems but will also be experts in each of our client’s specific configuration and business processes.
The Progressive team are always available when any functional queries arise. You can access our support team via our number, email or through the support portal.
24/7 access to log support requests
Ability to view requests, including status, priority and who within Progressive is working to resolve your request
Ongoing communication via email on any change to tickets will all be automated.
We can provide onsite support (when available) or over a Teams call
Weekly support calls for clients to review all tickets
Flexible support charging rates with 15-minute support slots – so if addressing your query takes 15 minutes, that’s all we will charge for.
